FAQ
Shopping with us should be effortless and beautiful - just like our products.
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How will I receive my digital download?
Once you complete your purchase, you'll receive an instant download link via email. You can also log into your account anytime to access your files.
Shopping with us should be effortless and beautiful - just like our products.
What if I didn't receive my file?
First, check your spam or promotions folder. Still missing? Email us at sales@saffronshomedecor.com, and we'll send them to you right away.
Shopping with us should be effortless and beautiful - just like our products.
Are your digital items editable?
Yes! Many of our products are editable using Canva. The product description will tell you if a Canva link is included.
How long does shipping take for physical products?
Orders usually ship within 3-5 business days and arrive within 7-10 business days, depending on your location.
Shopping with us should be effortless and beautiful - just like our products.
Where do your products ship from?
We trust print-on-demand partners with fulfillment centers in the U.S. and internationally. Your order will ship from the closest location to you.
Shopping with us should be effortless and beautiful - just like our products.
Can I return or cancel my order?
Digital items: All sales are final.
POD items: We accept returns only for damaged or incorrect items. Contact us within 7 days of delivery for help. Need to cancel? Email us within 1 hour of your purchase.
Shopping with us should be effortless and beautiful - just like our products.
What if my item arrives damaged?
Please send a photo and your order number to support@saffronshomedecor.com We'll get a replacement out to you ASAP.
Shopping with us should be effortless and beautiful - just like our products.
Can I use your designs commercially?
No. All digital downloads are for personal use only unless specified otherwise. For licensing or custom orders, contact us.